in conjunction with the 25th International Conference on Advanced Information Systems Engineering (CAiSE'13), Valencia, Spain, 17-21 June 2013 

«http://www.pros.upv.es/index.php/en/home-caise2013» 

 

The HC-IS Workshop will take place at the 18th June 2013.  

Registration takes place via the CAiSE Website «http://www.pros.upv.es/index.php/en/registration». 

 

Human-centric design of process-aware information systems 

 

Process-aware information systems (e.g. business process management systems, workflow systems, case handling systems, enterprise information systems) are increasingly used in organizations. They are introduced to streamline and improve business processes in terms of efficiency and effectiveness. Often, these systems replace humans by (partially) automating their tasks, or by coordinating and distributing the work. Consequently, the tasks and activities of employees in the process change, potentially leading to boring and monotonous work. In this keynote, I will look into the impact a process-aware information system may have on the organization and take a human-centric focus on the development and (re)design of process-aware information systems. I will, amongst other topics, present recent work on how an employee's perception of the work may be improved by simple adaptations of the system and discuss further ideas for human-centric design of process-aware information systems. 

 

Irene Vanderfeesten 

 

dr.ir. Irene Vanderfeesten is an assistant professor in Business Process Management and Information Systems. She is a member of the Information Systems group of the department of Industrial Engineering and Innovation Sciences at Eindhoven University of Technology, the Netherlands. She obtained her MSc degree in Computer Science (2004) and PhD degree in Industrial Engineering (2009) from the same university. Her research interests include human factors in business process management, business process (re)design, business process modeling, model quality, modeling guidelines and support, business process simulation, organizational change, workflow systems, etc. Her research is regularly published in scientific journals, such as Information Sciences, Computers in Industry, and Information Systems, and in international scientific conferences, such as BPM and CAiSE. 

 

 

Program of the CAiSE Conference (including Workshop Days): 

«http://www.pros.upv.es/index.php/en/program/conference-program» 

 

 

HC-IS Location/Room: Sala Imagina 

Address: Ciudad Politécnica de la Innovación (CPI) at the Universitat Politècnica de València (UPV) 

How to arrive: «http://www.pros.upv.es/index.php/en/venue-caise2013/how-to-arrive»